Why email address is needed for registration?

First, email address is one of the unique identification. Second, the downloading program must be sent by email and the password for the coming free services and update information will be sent to the email address too. There will not be any email other than the mentioned activities. All our announcement or new products will be placed in this site only. The email addresses will not be transferred to any other parties including the sponsors.

Can I order the book without the order form?

Yes, if you use PAYPAL or by other payment method with notice to us about your email address, country etc. The ORDER FORM is for us to prepare the download for buyer only.

Why this book is in electronic format?

For photography, we need a lot of images; for demonstration, we need visual/photos and corresponding statements. There is no better way than electronic format that makes use of the most common tool, browsers. We can have popup windows to enlarge certain images. We can have popup windows for slide show style demonstrations.

Further more, like I always say, digital technology is improving everyday, there will be updated to the book for registered readers. In electronic format, the files are placed in fixed directory and sub directories; a specified program will automatically handles the necessary replacement. It is my decision that readers should not be forced to buy new editions for the same title. That is the advantage of electronic book.

Why different version is required for IE and non-IE browser?

Some said that it is the problem with non-IE browser and Windows. Therefore, there are some displaying commands cannot be run for non-IE browser. Readers may choose non-IE browser for their own reasons. As publisher, we have to meet the different needs and therefore we have separate versions. However, until now, non-IE browser has lack of some utilities that we cannot maintain the exact design as with IE. If non-IE browsers can solve the problem in the future, we shall update for our readers without charge.

Why there is no email advice for DOWNLOADING after ORDER?

(Case 1) This is because PAYMENT has not been received or we cannot trace the corresponding payment.

Check your payment reference and email to : DPB@t-photo.com

(Case 2) After receiving the order and payment confirmation, our email will be sent within two days. Originally the email had a zip file (unzip to a folder with two files). Due to the virus problem, some ISPs might block email with attachment. Therefore we have changed the download method. The email is now with a link and password. Therefore the email would not be blocked anymore. We are checking the download record and shall send email to buyer after one to two weeks' time when download has not been performed. We shall arrange solution for any problem that our readers have.

How the DOWNLOADING be performed?

In the DOWNLOAD email, there is a link and a password. Just use the browser with that link and input the password when request, then the download will be performed.

The arrangement now is for PC/Windows. We are working for the download with Macintosh.

What to do if the DOWNLOADING has been interrupt?

Just to browse again according to our email and enter your code. In normal situation, if DOWNLOAD has not been completed, this is allowed. If you cannot download again, please email to : mail@t-photo.com

What mean by the message [You have download the ebook on : Year nnnn Month nn Day nn]?

This is because you have downloaded already on that date. It is not allowed to download more than one time. Also, recording the date is performed after successful download.

What to do after DOWNLOAD?

A. For IE browser version:

After DOWNLOAD, there is a notice:
Dear Customer,
Unzip the C:/CPPGeiZIP.zip
to C: or D: root directory,
then goto /CPPG and
double click CPPG.htm to read. We suggest to select and send it to desktop shortcut.
If there is any problem,
please visit our site:
www.t-photo.com to check
solutions for download or reading.

The procedure must be followed to have the zip file unzipped to a root directory.

With PC, it should be C: or D: or E: etc. Check after unzip, there should be C:/CPPG or D:/CPPG or E:/CPPG etc.

With confirmation from a Macintosh user, just to unzip the file to 'Macintosh HD' will be fine.[10.01.2005]

However, if there has been mistake, like c:/My Document/CPPG, then open the /My Document directory, select the folder CPPG and copy, then open My Computer and goto Drive C:, choose paste. Make sure it works before going back to /My Document and erase the CPPG folder.

We have tried to work a better way, but since there are different platforms, there is no bulletproof method found yet.

B. For non-IE browser version:

After DOWNLOAD, there is a notice:
Dear Customer,
Unzip the C:/CPPGeaZIP.zip
then goto the directory /CPPG that you choose to unzip and
double click 00CPPG.htm to read. We suggest to select and send it to desktop shortcut.
If there is any problem,
please visit our site:
www.t-photo.com to check
solutions for download or reading.

BACK TO QUESTION LIST

Why some icon or image cannot be seen?

This is usually a problem of computer memory or reading error. Just click [REFRESH] will solve the problem.

According to latest information, Microsoft IE may have blocked the 'active content'. Basing on a solution found in a forum, "I went to tools > internet Options > advanced > security: allow active content to run in files....< it was already checked but I unchecked it, rebooted and re enable it".

Why the ebook cannot be shown or pages cannot be linked?

With PC and for IE browser, after unzip, it should be C:/CPPG or D:/CPPG or E:/CPPG etc.

With Macintosh and IE browser, it should be Macintosh HD:/CPPG

However, if there has been mistake, like c:/My Document/CPPG, then open the /My Document directory, select the folder CPPG and copy, then open My Computer and goto Drive C:, choose paste. Make sure it works before going back to /My Document and erase the CPPG folder.

We have tried to work a better way, but since there are different platforms, there is no bulletproof method found yet.

With non-IE browser, it should be free to choose any directory or sub-directory. This problem should be happened because this non-IE version has no subdirectory. If such happened, please email us.

After unzip the DOWNLOAD, where are the files for the ebook?

A. For IE browser version:

Unzip the DOWNLOAD CPPGeiZIP.zip will create the following:

CPPG (DIRECTORY) with files: CPPG.htm, README.doc, README.txt
The CPPG.htm is the first page of the ebook, double-click it to start reading.
README.doc (Word) and README.txt (NOTEPAD) are the same content and readers are advised to read it first.

Chapters (SUB-DIRECTORY) 10 files
imagelib (SUB-DIRECTORY) 108 files
photolib (SUB-DIRECTORY) 115 files
Popup (SUB-DIRECTORY) 104 files
Printing (SUB-DIRECTORY) 10 files

B. For non-IE browser version:

Unzip the DOWNLOAD CPPGeaZIP.zip will create the following:

CPPG-A directory with 348 files.

The 00CPPG.htm is the first page of the ebook, double-click to start reading or with the non-IE browser open this file that is the first one on the directory.